Salesforce’s research shows that the way you treat your customers matters: in the U.S alone, $62 billion is lost each year due to poor customer service. Now, companies are facing the challenge of ensuring that their customers feel supported and cared for through their screens. In this week’s blog we...
Read More »Why Q4 is an Expensive Time to Market Your Offering Quarter 4 (Q4) includes October, November and December. While it’s called the most wonderful time of the year, it’s also known as the most expensive time for marketing. During this period, digital marketing is dominated by big spenders in the retai...
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